03bet's Privacy Policy

Introduction

About the Privacy Policy

03bet is a safe and reliable online entertainment platform for users in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This privacy policy ("Policy") explains how 03bet collects, uses, stores, and safeguards your information.

By using this platform, you are considered to have accepted the terms of this privacy policy. In addition to reading this policy, we recommend reading our Terms & Conditions and Responsible Gaming page.

We reserve the right to update this policy at any time. If there are significant changes, you will be notified by email or through the site. The date of the latest update will always be shown at the top of this page.

Section 1

What Information We Collect

When you create an account and use services on 03bet, we may collect various types of information. This information is divided into two main categories:

1.1 Information You Provide Directly

Information you give to us directly:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Username and password (stored in encrypted form)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details (for processing transactions)
• Identity verification documents (national ID or passport — when required)
• Records of communication with the support team

1.2 Automatically Collected Information

Information that is technically collected while you use our platform:

• IP address and device identifier information
• Browser type, version and operating system
• Date, time and session duration of site visits
• List of pages visited and navigation patterns
• Information obtained through cookies and similar tracking technologies
• Game play history and betting activity logs

Section 2

Purpose of Data Collection

03bet uses your information only for specific and legitimate purposes. Those purposes are detailed below:

Section 3

Cookies & Tracking Technologies

03bet uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your browsing experience.

3.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — keeping login sessions active, security verification, etc. These cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language and display preferences.
• Analytical Cookies: Collect statistics on site usage, which help us improve our service.

3.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, please note that disabling certain cookies may limit the functionality of the site. To learn more about cookies, contact us at [email protected].

Section 4

Data Sharing & Third Parties

03bet does not sell your personal information. However, information may be shared with trusted third parties in the specific circumstances below:

4.1 Payment Processing Partners

The necessary financial information is shared to complete transactions through these payment gateways — bKash, Nagad, Rocket, Upay and bank transfer. These partners' own privacy policies apply.

4.2 Technology Service Providers

Limited and necessary information may be shared with providers that operate our platform — server hosting, security software and game content providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft). These partners operate under strict confidentiality agreements.

4.3 Legal Requirements

We may be required to disclose information in response to a court order, government directive or applicable law. Additionally, information may be provided to relevant authorities to prevent fraud or illegal activity.

4.4 Business Transfers

If 03bet undergoes a merger, acquisition or restructuring, user information may be transferred. You will be given appropriate notice before any such change.

Section 5

Data Protection & Security

To keep your information secure, 03bet follows industry-standard technologies and practices. The key elements of our security framework are:

• SSL Encryption: All data exchanged between you and our servers is secured through high-grade encryption.
• Password Hashing: Your password is never stored directly — it is kept as a one-way cryptographic hash.
• Access Controls: Only authorized staff have access to the information they need, and logs of that access are maintained.
• Fraud Detection System: Suspicious logins or unusual transactions are automatically detected to keep accounts secure.
• Regular Security Reviews: Regular security audits are conducted to identify vulnerabilities in our systems.
• Data Minimization: Only the information that is necessary is collected; we avoid collecting data beyond what is needed.

However, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore ask you to keep your password confidential and to contact us immediately if you notice any suspicious activity.

Section 6

Data Retention Period

We retain your information for as long as necessary — no longer. The retention period is determined based on the following:

• All account information is retained for as long as your account is active.
• Even after an account is closed, certain information may be retained for the required period due to legal and regulatory obligations.
• Financial transaction records are kept for a specified period in accordance with applicable law.
• In the case of a legal dispute or claim, relevant information may be retained until the dispute is resolved.

Once the retention requirement has ended, information is securely deleted or anonymized.

Section 7

Your Rights

As a registered user of the 03bet platform, you have the following rights:

To exercise these rights, email [email protected]. We generally respond to your request within a reasonable time.

Section 8

Protection of Minors

03bet is strictly an age-restricted platform for users under 21 years of age. We do not knowingly collect any information from minors.

Age verification is mandatory during the registration process. If we are informed or discover that a minor has created an account, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has created an account, please contact us at [email protected].

Section 9

International Data Transfers

03bet is an international service. Your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that:

• Appropriate safeguards are maintained when transferring information.
• Necessary contractual protections are in place before sending information to a third country.
• Data in transit is secured using SSL encryption.

Section 10

Policy Changes

03bet reserves the right to change or update this privacy policy at any time. If there are significant changes to the policy, we will inform you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• A notification will be sent to your registered email if required.
• A clear notice may be displayed on the site.

Continuing to use the platform after changes are made will be considered as your acceptance of the new policy. We therefore recommend checking this page regularly.

Section 11

Contact & Complaints

If you have any questions, comments or complaints about this privacy policy, please contact us:

Our support team will try to resolve any privacy-related request as quickly as possible. For detailed assistance, visit our FAQ page.